Frequently Asked Questions

• Are all card holders eligible for the rewards?
Yes, all KFHB Credit Card and Prepaid Cards are eligible to register to Wala Baytik Rewards.
• Is enrolment required or all customers are enrolled automatically?
Customers will automatically start earning Wala Baytik points, however you need to complete your registration to be able to login to rewards.kfh.bh and redeem your points.
• How can I complete my registration in Wala Bytik Rewards program?
Customer can register by visiting rewards.kfh.bh, clicking on the sign up button and following the instructions. An OTP will be sent to the registered mobile number for verification and the customer will be enrolled in few simple steps.
• Are there any registration/membership fees for the program?
Wala Baytik loyalty program is offered free for all KFHB credit cardholders with no charge.
• Will I still earn Gulf Air FFP miles?
Customers can still redeem their Wala Baytik points with Gulf Air FFP miles on Wala Baytik Rewards website.
• How many point will I earn for using my card?
The points earning varies depending on the type of your Credit Card / Prepaid Card, and the channel of use (National, International, …etc). The detailed earning matrix is available on Wala Baytik website.
• What can I redeem my points for?
The customer has 4 options for redeeming the points as per the following:
1. Travel: Booking flights, hotels and car rentals.
2. Shop: a variety of electronics, gift, gadgets and much more deliver to your door steps.
3. Air Miles Conversation: To Gulf Air FFP Miles
4. Cash Back: to your Credit / Prepaid card
• Does the Points have an Expiry Date?
Yes, the points will expire after 3 years from earning the points.
• If I do not have enough points for a specific item, can I pay for the rest in Cash?
Yes, customers can buy items with any combination of points and cash.